Pacific Gas and Electric Company's Home Area Network (HAN) Pilot – Final Report

This report documents the impact and process evaluation of the Pacific Gas and Electric Company (PG&E) home area network (HAN) pilot. The HAN pilot was launched to employees in March 2012 and to non-employee customers in fall 2012 to test new in-home display (IHD) technology designed to provide residential customers with the capability to monitor their energy usage in real time and help them better understand the monthly cost of their energy consumption. The pilot was designed to assess whether customers would use the IHDs to determine how their homes use electricity and whether they would use the device to identify opportunities for reducing consumption.