Accelerate energy efficiency, improve customer satisfaction.
Our award-winning expertise in program design, delivery, and marketing enables you to reach more people, achieve your energy efficiency goals, and improve customer satisfaction scores.
![Happy young urban woman laughing while standing outside in the city](https://optimise2.assets-servd.host/resource-innovations/production/images/Laughing-young-urban-woman.jpg?w=600&h=600&auto=compress%2Cformat&fit=crop&dm=1714600570&s=fc6bec16270971b2bd3f8de5d792cef9)
Custom strategies. Targeted messaging. Real results.
Our team applies deep industry expertise and regional-specific knowledge to develop customized solutions for your unique goals and priorities.
Our areas of focus.
Turnkey program design, marketing and outreach, customer service, energy equity, and e-commerce solutions, including:
Customer marketing and messaging
We respond to the unique needs of the customers and communities you serve.
![Happy woman texting on her phone](https://optimise2.assets-servd.host/resource-innovations/production/images/Utility_DSM_Images/UtilityDSM_spotlight.customer_FINAL.jpg?w=600&h=600&auto=compress%2Cformat&fit=crop&crop=focalpoint&fp-x=0.5398&fp-y=0.2537&dm=1711257726&s=527bda5d0dc98e3ffb41bc12c3974c82)
Tailored solutions to achieve goals and KPIs
We apply deep industry and technical expertise to your specific challenges.
![Three businesspeople discussing work in a meeting](https://optimise2.assets-servd.host/resource-innovations/production/images/Utility_DSM_Images/UtilityDSM_Spotlight.solutions_FINAL.jpg?w=600&h=600&auto=compress%2Cformat&fit=crop&dm=1711257817&s=ba2512883997fbf308ddd761b6223fd6)
A broad portfolio and integrated approach
We’re constantly expanding our portfolio to help you adapt to changing environments.
![Aerial view of team of professionals in meeting around a conference table](https://optimise2.assets-servd.host/resource-innovations/production/images/Utility_DSM_Images/UtilityDSM_Spotlight.portfolio_FINAL.jpg?w=600&h=600&auto=compress%2Cformat&fit=crop&dm=1711257862&s=ed7741861ae73d96b9f6d0a33048b68a)
Implement more effective DSM programs.
We design and deliver turnkey DSM programs that promote energy efficiency, drive needed behavioral changes, and exceed regulatory requirements.
![Sister and brother using home automation device while standing in hallway](https://optimise2.assets-servd.host/resource-innovations/production/images/Utility_DSM_Images/Sister-and-brother-using-home-automation-device.jpg?w=595&h=595&auto=compress%2Cformat&fit=crop&dm=1714600604&s=9ab284cf0a00aab749575b1bb6255219)
Create more successful marketing campaigns.
We conceive, design, and execute marketing and outreach campaigns that drive customer response and help you achieve your business goals.
![Dad and son using home automation device in kitchen](https://optimise2.assets-servd.host/resource-innovations/production/images/Utility_DSM_Images/UtilityDSM_EmphasizedContent.mktg_FINAL.jpg?w=600&h=600&auto=compress%2Cformat&fit=crop&dm=1711258091&s=648cc2a0e471f0f2bd81a965636fab6c)
Turn customer calls into customer care.
Our highly-trained team provides concierge-level customer service, application processing, and incentive fulfillment with precision and care.
![Happy female customer service professional supporting client on the phone](https://optimise2.assets-servd.host/resource-innovations/production/images/Utility_DSM_Images/Customer-service-professional-helping-customer-on-phone.jpg?w=595&h=397&auto=compress%2Cformat&fit=crop&dm=1714600631&s=da71e831f5ae2fc12ca770738afc7190)
Run your business at peak performance.
Our engineers and certified energy managers work directly with businesses across sectors to help them optimize energy performance and save money.
![Female energy engineer analyzing data in the field.](https://optimise2.assets-servd.host/resource-innovations/production/images/Utility_DSM_Images/Female-energy-engineer-analyzing-data.jpg?w=600&h=600&auto=compress%2Cformat&fit=crop&crop=focalpoint&fp-x=0.5777&fp-y=0.5061&dm=1718726167&s=dc9fd05052d68d6edf5c8f348710b270)
Empowering our partners for the future of energy equity.
Our comprehensive approach to community development and engagement helps you build equity into energy programs, maximize available funding, and make a lasting impact.
![Happy family sitting on the bumper of their electric vehicle](https://optimise2.assets-servd.host/resource-innovations/production/images/Dad-son-and-daughter-happy-in-electric-vehicle.jpg?w=595&h=397&auto=compress%2Cformat&fit=crop&dm=1714600663&s=c9fa3bb61937ee3b762080cf4a3128e4)
Increase sales and program participation.
Our fast, flexible e-commerce and engagement platforms can help you meet participation goals for residents and small businesses.
![Happy female professional working remotely](https://optimise2.assets-servd.host/resource-innovations/production/images/Utility_DSM_Images/UtilityDSM_Emphasized.ECommerce_FINAL.jpg?w=600&h=600&auto=compress%2Cformat&fit=crop&crop=focalpoint&fp-x=0.6117&fp-y=0.7187&dm=1711258333&s=00cf3e090e13fb44a84e8013868ce43b)
Empowering Communities: How the Inflation Reduction Act Reshapes Energy Landscapes
Put our energy expertise to work.
See how Resource Innovations can help you navigate the clean energy transition, meet your decarbonization goals, and deliver successful outcomes at scale.
![Colleagues in meeting discussing project.](https://optimise2.assets-servd.host/resource-innovations/production/images/CTA_med-comp_GettyImages-1396315043-min.jpg?w=595&h=397&auto=compress%2Cformat&fit=crop&crop=focalpoint&fp-x=0.7315&fp-y=0.307&dm=1716470134&s=f430f6e335eb17e99243b10ac917029d)