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Helping utilities engage customers in the energy transition

Implement more effective DSM programs.

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Customer satisfaction and community development done the easy way.

We advise our clients on what programs best fit their customer engagement goals and how they contribute to a holistic portfolio of DSM offerings.

What makes us different?

Resource Innovations is an industry leader in customer engagement strategies, market potential studies, behavioral program evaluations, and more.

Proven track record of improving customer satisfaction rates

See higher satisfaction rates and an exceptional customer experience that leaves a lasting impact.

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Advanced development of local economies and communities

Empower local communities by fostering economic growth through market transformation.

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Expert support to help you achieve energy efficiency goals

Unified by a common goal, we’re here to help you on your customer engagement journey.

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An experience so easy you’ll wish you’d contacted us sooner

Our experts do it all, with an effortless process that will save your utility time and money.

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Utility DSM Solutions » Marketing and Outreach

Create more successful marketing campaigns.

We conceive, design, and execute marketing and outreach campaigns that drive customer response and help you achieve your business goals.

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Utility DSM Solutions » Customer Services

Turn customer calls into customer care.

Our highly-trained team provides concierge-level customer service, application processing, and incentive fulfillment with precision and care.

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Utility DSM Solutions » Energy Equity

Strengthen your connection to the community.

Our comprehensive approach to community development and engagement helps you build equity into energy programs, maximize available funding, and make a lasting impact.

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Put our energy expertise to work.

See how Resource Innovations can help you navigate the clean energy transition, meet your decarbonization goals, and deliver successful outcomes at scale.

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